Contact information

ASD-CEI-CS OKLAHOMA DRIVE JV LLC
Customer Care & Merchant Contact Information
Storefront Domain: 4t4hkx-eb.myshopify.com Effective Date: September 15, 2026
Corporate Headquarters: 12121 Wilshire Blvd., Suite 801, Los Angeles, CA
90025

Support Email:
[email protected]

1. DEDICATED CULINARY CONCIERGE & CUSTOMER COMMITMENT
Welcome to Asd-cei-cs Oklahoma Drive Jv LLC (operating online at 4t4hkx-eb.myshopify.com). We believe

that the heart of every home lies in the kitchen, and every successful bake relies on dependable, high-
performance tools. Whether you are selecting food-grade silicone molds for delicate pastry creation,

heavy-duty heat-resistant oven mitts for maximum thermal protection, or professional non-stick baking
pans for even heat distribution, our team is committed to providing an exceptional shopping and support
experience.
Our dedicated customer support concierge is ready to assist you with comprehensive product advice,
ordering assistance, shipping inquiries, and post-purchase care. We strive to respond to all customer
communications promptly, thoroughly, and with genuine enthusiasm for your baking journey.

2. MASTER CONTACT DIRECTORY & SUPPORT CHANNELS
Please utilize the following specialized communication channels to reach the appropriate department
directly:
Inquiry Department Primary Channel / Address

Expected Response
Window

General Customer Care & Order
Inquiries

[email protected] 24 to 48 Business Hours

Bakeware Product Advice &
Material Guidance

[email protected] 24 to 48 Business Hours

Corporate & Legal Correspondence 12121 Wilshire Blvd., Suite 801, Los Angeles,

CA 90025

3 to 5 Business Days
(Postal Mail)

Wholesale & Bulk Culinary
Inquiries

[email protected] 1 to 2 Business Days

Operating Support Hours: Monday through Friday, 9:00 AM – 5:00 PM PST (Pacific Standard Time).
Messages received during weekends or national holidays will be addressed on the following business day.

4t4hkx-eb.myshopify.com — Contact Information Page 1 of 2

3. HELPFUL GUIDELINES FOR EXPEDITED EMAIL SUPPORT
To assist our support specialists in serving you as swiftly as possible, please consider including the
following details when emailing us at [email protected]:
Full Name & Account Email: The full name and email address used when placing your order on
4t4hkx-eb.myshopify.com.
Order Number: Your 4 or 5-digit order reference number (found in your checkout confirmation email).
Product Specifics: The specific item title (e.g., Silicone Muffin Mold, Double-Layer Thermal Oven Mitts,
Heavy-Duty Roasting Sheet).
Detailed Query / Photo Attachments: Clear details of your question. If reporting a transit issue, please
attach photos of the outer shipping packaging and damaged bakeware.

4. PRODUCT CARE & MATERIAL TECHNICAL CONSULTATION
Our team provides specialized guidance on the maintenance, care, and usage limits of our entire bakeware
product line:
Silicone & Carbon Steel Baking Molds: Inquire about maximum heat resistance thresholds,
dishwasher safety, non-stick seasoning recommendations, and proper storage practices.
Thermal Oven Gloves & Insulated Mitts: Ask about maximum temperature exposure ratings, grip
pattern care, and cleaning instructions for silicone or cotton blend fabrics.

Baking Pans & Trays: Learn about heat distribution properties, recommended oven placement, non-
metal tool safety, and cleaning techniques to extend pan lifespan.

5. OFFICIAL MERCHANT BUSINESS ENTITY INFORMATION
For regulatory compliance, corporate verification, and physical mail correspondence, our legal corporate
entity details are provided below:
Legal Entity Name: Asd-cei-cs Oklahoma Drive Jv LLC
Official Web Storefront: 4t4hkx-eb.myshopify.com
Corporate Office Address: 12121 Wilshire Blvd., Suite 801, Los Angeles, CA 90025, United States
Official Contact Email: [email protected]
Important Return Notice: Before shipping any merchandise back to our corporate location, please reach
out to [email protected] to obtain an official Return Merchandise Authorization (RMA)
and specific fulfillment warehouse return instructions.